❓ Help Centre

p67 Frequently Asked Questions

Everything you need to know about using p67 — from creating your account and depositing via JazzCash or Easypaisa to placing PSL bets, claiming bonuses, and using our responsible gaming tools. Browse by category or jump straight to the section you need.

Instant JazzCash Deposits

Fund your p67 account in seconds with JazzCash or Easypaisa. Deposits are credited almost instantly — no waiting around before you can start betting on cricket or spinning the slots.

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Live PSL Betting

p67 covers all PSL fixtures with live in-play markets, real-time odds, and a wide range of bet types — match winner, top batsman, total sixes, and more. Never miss a Karachi Kings or Lahore Qalandars match.

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Responsible Gaming Tools

p67 provides deposit limits, loss limits, cooling-off periods, and self-exclusion — all accessible from your account settings. Play safely, play within your means. 18+ only.

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Account & Registration

Creating a p67 account takes less than two minutes. Visit p67.one, click the registration button, and fill in your name, email address, mobile number, and date of birth. Choose a strong password and confirm you are 18 or older. After submitting, you will receive a verification code on your mobile number to activate the account. You can then log in, set your deposit limits, and start playing.

p67 requires KYC verification before processing any withdrawal. You will need to submit a clear photo of your CNIC (front and back), a selfie photograph for facial matching, and proof of your payment method ownership where applicable. KYC is processed within 24 hours in most cases. Once verified, your withdrawal access is permanently unlocked on that account.

No. p67 strictly permits one account per person, per household, and per device. Duplicate accounts are detected through IP address monitoring, device fingerprinting, and identity cross-matching. If duplicate accounts are found, all associated accounts are suspended and any balances derived from bonus activity are forfeited. If you have accidentally created a duplicate, contact p67 support immediately to resolve it.

Click the Forgot Password link on the p67 login page. Enter your registered email address and p67 will send you a password reset link within a few minutes. Check your spam folder if it doesn't arrive. Click the link, enter a new password, and log in. If you no longer have access to your registered email, contact p67 support with your CNIC details to recover the account.

To permanently close your p67 account, contact support at [email protected] and request account closure. Closure requests are processed within 72 hours. Any verified balance remaining in your account at the time of closure will be returned to your registered payment method. If you are closing the account due to gambling concerns, p67 recommends considering self-exclusion instead, which preserves the option to withdraw your balance.
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Deposits & Withdrawals

Log in to your p67 account and go to the Cashier section. Select JazzCash as your deposit method, enter the amount you wish to deposit in PKR, and follow the on-screen instructions. You will receive a JazzCash payment prompt on your registered mobile number. Confirm the transaction with your JazzCash PIN and the funds will be credited to your p67 wallet almost instantly, typically within 1 to 3 minutes.

The minimum deposit on p67 varies by payment method but is generally around Rs 200 for JazzCash and Easypaisa deposits. Bank transfer minimums via HBL, UBL, Meezan Bank, or Bank Alfalah may be slightly higher. The exact current minimums are always displayed in the p67 Cashier section before you initiate a transaction. p67 does not charge deposit fees on any supported payment method.

Easypaisa withdrawals from p67 are typically processed within a few hours for verified accounts. For amounts below Rs 50,000, p67 aims to action the withdrawal within 24 hours of request. Larger amounts may take 1 to 3 business days due to additional verification steps. Easypaisa then credits the funds to your wallet, which is usually instant once p67 has released the payment. First-time withdrawals may take slightly longer due to KYC verification.

p67 does not charge fees on deposits made via JazzCash, Easypaisa, or linked bank accounts. Withdrawal processing is also free on p67's end. However, your bank or mobile wallet provider may apply their own transaction charges, which are outside p67's control. USDT crypto withdrawals may incur network gas fees, which are charged at cost and disclosed before confirmation.

Yes. p67 accepts bank transfers from HBL, UBL, Meezan Bank, and Bank Alfalah. To deposit via bank transfer, select your bank in the p67 Cashier section, note the p67 receiving account details displayed, and make the transfer from your online banking app. Processing times are longer than JazzCash or Easypaisa — typically 1 to 6 hours on business days. Always use the reference number shown in the Cashier section so p67 can match your payment.

If your deposit has not credited within the expected processing time, first check your JazzCash or Easypaisa transaction history to confirm the payment was completed. Then contact p67 support with your transaction reference number, the amount, and the time of transfer. p67's support team can trace the payment within a few hours. Most missing deposit cases are resolved quickly with the correct reference number.
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Games & Gameplay

Log in to your p67 account and navigate to the Cricket Betting section. Select the match you want to bet on — PSL matches, Pakistan international fixtures, and major tournaments are all listed. Choose your market (match winner, top batsman, total sixes, etc.), enter your stake in PKR, and review the potential payout shown. Click Place Bet to confirm. Your bet immediately appears in your active bets section with a reference number.

Yes, p67 offers in-play (live) betting on PSL matches and other cricket fixtures. Once a match starts, live markets are available in the Cricket Betting section. Odds update in real time as the match progresses. You can bet on next wicket, current over runs, live match winner, and more. Note that in-play markets may be briefly suspended during key moments — this is normal. Any bet placed after an event's outcome is determined will be voided.

p67 offers a large library of slots from certified providers including JILI, PG Soft, and other well-known game studios. All slot games available on p67 use certified random number generators (RNG) that are independently tested for fairness. The RTP (return to player) percentage for each game is displayed within the game information panel. JILI slots are particularly popular on p67 among Pakistani players, with RTPs typically ranging from 95% to 97%.

Yes, p67 is fully optimised for mobile use. The entire p67 platform — including cricket betting, live casino, slots, and the cashier — works smoothly on Android and iOS browsers without requiring a separate app download. Simply open p67.one in your mobile browser (Chrome or Safari recommended), log in, and the platform adapts to your screen size. Deposits via JazzCash and Easypaisa work natively on mobile as well.

RTP (return to player) varies by live casino game type on p67. Live blackjack typically offers an RTP of 99% or above when played with basic strategy. Live baccarat RTP on the banker bet is approximately 98.9%. Live roulette European single-zero offers around 97.3% RTP. Specific RTP figures for each game are available in the game information section within the p67 Casino. These figures represent long-term statistical averages, not guaranteed returns per session.
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Bonuses & Promotions

p67 offers a welcome bonus for new account holders on their first deposit. The bonus is credited to your account as bonus funds after your qualifying deposit is processed. To convert bonus funds to real withdrawable cash, you must meet the wagering requirement — typically a set multiple of the bonus amount — using eligible games. The exact welcome bonus amount, minimum qualifying deposit, wagering requirement, eligible games, and expiry date are always displayed in the Promotions section of your p67 account.

A wagering requirement (also called a playthrough requirement) is the number of times you must bet the bonus amount before it can be withdrawn. For example, a Rs 1,000 bonus with a 20x wagering requirement means you need to place a total of Rs 20,000 in bets using the bonus funds before withdrawing. Not all games contribute equally — slots typically count 100% toward wagering, while table games may contribute less. Check the specific terms for each p67 bonus in the Promotions section.

No. p67 bonus funds cannot be withdrawn until the applicable wagering requirement has been met in full. If you withdraw your real money balance while a bonus is active and wagering is incomplete, the bonus and any associated winnings will be forfeited. This is a standard industry rule. You can check your wagering progress at any time in your p67 account under the Bonuses section, which shows how much wagering remains before your bonus converts.

Yes, p67 rewards regular players through a loyalty programme. As you play, you accumulate loyalty points based on your wagering activity across cricket betting, casino games, and slots. Points can be redeemed for bonus credits or other rewards. Higher activity levels unlock access to the p67 VIP tier, which comes with benefits including dedicated account management, faster withdrawal processing, higher deposit and withdrawal limits, and exclusive promotions. Contact p67 support to find out more about your current loyalty status.
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Safety & Responsible Gaming

Log in to your p67 account and go to Account Settings, then Responsible Gaming. From there you can set daily, weekly, or monthly deposit limits and loss limits in PKR. Reducing a limit takes effect immediately. Requesting an increase is subject to a mandatory 24-hour cooling-off period before the new limit activates — this delay is intentional and cannot be waived. p67 recommends setting your deposit limit before making your first deposit.

Yes. Self-exclusion is available to all p67 account holders. You can request a self-exclusion period of 6 months, 1 year, 2 years, 5 years, or permanent exclusion. Go to Account Settings → Responsible Gaming → Self-Exclusion, select your period, and confirm. Self-exclusion takes effect within 24 hours. During the exclusion period, your account cannot be reactivated under any circumstances. p67 will also stop all promotional communications while you are self-excluded.

p67 uses SSL/TLS encryption for all data transmission and stores personal data on secured servers with strict access controls. Your CNIC, financial details, and account information are protected to industry-standard security specifications. p67 does not sell player data to third parties. For full details on how p67 handles your personal information, see the p67 Privacy Policy at p67.one/privacy-policy.

The minimum age to register and play on p67 is 18 years. This applies to all games, including cricket betting, live casino, and slots. p67 enforces this through mandatory CNIC-based age verification during the KYC process. Any account found to belong to a person under 18 is immediately suspended and the balance frozen. If you suspect a minor is using a p67 account, contact p67 support immediately at [email protected].
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Still Have a Question?

If your question isn't answered above, p67's support team is available 24/7 in English. Most queries are resolved within 1–4 hours. Reach out — we're here to help.

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Email Support

Contact p67 support at [email protected] (plain text — not a link). Include your account email and a clear description of your issue for the fastest response.

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Response Time

p67 support responds to most enquiries within 1 to 4 hours, 24 hours a day, 7 days a week — including during PSL season and weekends. Formal KYC and data requests may take up to 3 business days.

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More Resources

Read the Terms & Conditions, Privacy Policy, and Responsible Gaming pages for detailed information on your rights and p67's policies.

18+ only. Gambling involves financial risk. Play responsibly and only within your means. Applicable laws of your jurisdiction apply.